WE SHIP WORLDWIDE
Once your order ships, you will receive a shipping confirmation email with tracking information.
Your order will be processed in 1-3 business days once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day. Do not be alarmed, all orders are fully insured.
Order is usually made within 3-10 business days (business days are all days except Saturday and Sunday). But usually we do our best to get your order gone as soon as possible.
Shipping time may vary depending on location. Our shipping usually takes 4-9 (DHL) days after we process your order. Due to high demand, some of the orders may take a little longer to arrive. We strive to ensure that your order arrives as soon as possible. Tracking details will be sent to you along with your shipping confirmation email.
Cost and additional shipping options are available at checkout. We use well known carriers to ensure your order gets to you quickly and securely.
You can track your order here: https://www.17track.net/ru.
CUSTOMS & IMPORT TAXES
PLEASE PAY ATTENTION: Due to big dimensions of the package you will pay customs and import taxes. The amount of taxes depends on your country's laws. We are not responsible for them.
Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
WoodPecStudio is not responsible for lost packages for which delivery confirmation is provided by the carrier.
Express delivery and flexible solutions with DHL Express
DHL Express is the world leader in logistics and express delivery famous for its excellent service and the fastest delivery time in the industry. We are happy to have DHL Express as logistics partner for WoodPecStudio as we can now offer 1-3 days delivery to Europe and USA and 1-4 days to the rest of the world.
DHL Express On-Demand Delivery (ODD) gives you maximum flexibility and greater control over delivery process.
DHL Express On-Demand Delivery makes it easy for you to track your shipment status via notifications sent by e-mail or SMS providing you with the updates on expected delivery date/time. Should it fail to fit into your schedule, On-Demand Delivery lets you manage your shipments and decide how, where and when it is most convenient for you to have your order delivered.
WoodPecStudio premium shipping option provided by DHL Express implies access to On-Demand Delivery which means you can manage your shipment once you get shipment confirmation e-mail and choose one of the many available options:
- Schedule Your Delivery allows you to select a new delivery date and/or time window.
- Alternate Address helps you to request delivery to a different address, work or family.
- Signature Release authorizes DHL to leave the shipment without a signature in a specific place on a specific date at your address.
- Leave with Neighbor allows you to nominate a neighbor, receptionist or guard to receive the shipment on your behalf.
- Collect from Service Point requests collection at a DHL Service Point.
- Vacation Hold requests a new delivery date up to 30 calendar days following the originally scheduled date with DHL Express safekeeping your package.
DHL ODD provides full control over your shipments and ensures a safe, secure and timely delivery of your order.
Flexible, convenient and right the first time!